Privacy Policy
Last Updated: February 2026
1. Introduction
This Privacy Policy explains how personal data is collected, used, processed, and protected by KINDRED FZ-LLC, trading as Origin Blends (“we”, “us”, “our”).
Origin Blends is a trading name of KINDRED FZ-LLC, a company incorporated and registered in the United Arab Emirates.
Throughout this Website and in this Privacy Policy, “Origin Blends”, “we”, “us”, and “our” refer to KINDRED FZ-LLC.
By using www.originblends.ae (the “Website”), you acknowledge that you have read and understood this Privacy Policy.
2. Legal Basis
Personal data is processed in accordance with UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data, along with applicable regulations.
3. Personal Data We Collect
We may collect and process the following information:
- Full name
- Email address
- Telephone number
- Billing and shipping address
- Order details and transaction history
- Communication records (including WhatsApp messages and customer support interactions)
- IP address
- Device and browser information
- Website usage and interaction data
- Cookie and tracking data
Payment information is processed securely through third-party providers. We do not store full payment card details.
4. How We Use Your Data
We process personal data for the following purposes:
- Order processing, fulfilment, and delivery
- Customer support and communication
- Transactional updates (order confirmations, delivery updates)
- Fraud prevention and security
- Website functionality and performance improvement
- Compliance with legal and regulatory obligations
- Marketing and advertising, including personalised ads and retargeting through platforms such as Meta (Facebook and Instagram)
5. Customer Communication
By providing your contact details, you consent to being contacted by us via:
- Phone
This communication may relate to:
- Orders and delivery
- Customer support
- Service updates
We do not send unsolicited marketing messages without appropriate consent where required.
6. Data Sharing
We may share your personal data with trusted third parties where necessary, including:
- Payment processors (such as Stripe)
- Courier and logistics providers
- IT, hosting, and website service providers
- Analytics and advertising platforms (including Meta and similar providers) for performance tracking, ad delivery, and retargeting
- Government or regulatory authorities where required by law
All third parties are required to handle data securely and in accordance with applicable data protection standards.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Enable Website functionality
- Analyse traffic and performance
- Measure advertising effectiveness
- Deliver relevant advertisements
Non-essential cookies are used only with your consent via the cookie banner.
You can manage your preferences at any time through your browser settings or cookie controls on the Website.
For full details, please refer to our Cookies Policy.
8. International Data Transfers
Where necessary, your personal data may be processed outside the United Arab Emirates.
In such cases, appropriate safeguards are implemented to ensure your data remains protected.
9. Data Retention
We retain personal data only as long as necessary to:
- Fulfil orders and contractual obligations
- Comply with accounting and tax requirements
- Meet legal and regulatory obligations
10. Data Security
We implement reasonable technical and organisational measures to protect your data, including:
- Secure hosting environments
- Encrypted connections (SSL)
- Controlled access to systems~
However, no online system can be guaranteed to be completely secure.
11. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion where legally permitted
- Withdraw consent where applicable
To exercise your rights, contact us at:
kindredfzllc@outlook.com
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
13. Updates to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page.
Continued use of the Website constitutes acceptance of any updates.
14. Governing Law
This Privacy Policy is governed by the laws of the United Arab Emirates.